Returns & Core Return Policy
Returns of Merchandise
All new merchandise returned for credit must be accompanied by a copy of the invoice, have prior approval, and be returned prepaid within ten (10) days from the date of shipment or a 10% restocking fee will be charged. ALL SPECIAL ORDERS ARE NON-RETURNABLE.
Core Acceptance Policy
All cores must be returned prepaid, within 30 days from the date of shipment and be accompanied by a copy of the invoice or a core tag. Cores must be like part numbers unless prior arrangements for an equivalent have been made. Cores must be complete, assembled, not having been previously disassembled, or reassembled from scrap. Deductions will be made from the core charges for externally damaged cores from abuse, wrecks, fire, rust, or seizure. Cores not returned within 30 days are subject to a reduction in core credit.